Delivery & Returns
We are offering U.K. Free Express Shipping on orders over $50 and Worldwide Free Express shipping on orders over $200.

We used DHL and Royal Mail for shipping our orders.

All orders are shipped by DHL or Royal Mail and will need a signature. You will receive a tracking number via email. Please ensure someone is at delivery address to sign for the order.

Customers will be responsible for the local taxes, duties or customs, clearance fees at the shipping destination.

Returns: How do I return my order?
1. Please email shop@jianhui.co.uk  to inform us you will be returning your item. We will provide our shipping address.

2. Please return items back in original boxes and packaging within 14 days, in perfect condition, unused, unwashed and with the tag still attached to the piece.

3. Please select the item is being Returned when preparing the shipping label. If goods are being returned from overseas and it is not marked as a Return we will be liable for a 20% VAT charge for the return, if it is not marked clearly we will need to deduct this from the refund amount. 

4. We recommend that all goods be returned via a recorded method of delivery. Please get a 'proof of posting' certificate from your Post Office or carrier. This will cover you if the goods are lost in the post. Jianhui London cannot be held responsible for any returns that do not reach us and unfortunately you will remain billed for lost items. Refunds will be processed within a maximum of 14 days after receipt. We will send you a confirmation email once we have refunded but bear in mind it may take a few days to show up on your bank statement. Please note we will only refund the postage and packaging charge for sending the product to you if the product is damaged, faulty, or does not match your order.
 
If you suspect your goods are Faulty
In the unforeseen event that you suspect your item of being faulty, please accept our apologies and contact us asap at shop@jianhui.co.uk  where we will offer an exchange or refund, we will also accept the responsibility for the postage fees up to a value of £8.00


Please Note:
Any variations in our hand painted designs can be expected due to the hand painted method.
We use recycled materials to make our jewellery for e.g. recycled wood, leather, textiles, plastic bottles etc.; each piece may have imperfections which can be unique and part of the character of the piece.

Please treat all our designs with care.

Jianhui London and Roni Rabl (The distributor of Alembika in the US) first met in 2011 at a fashion show in NYC. It was the start of a long friendship.

The pandemic provided an opportunity to reconnect and both brands have been working more closely than ever. Jianhui’s elegant, innovative jewellery, combined with Alembika’s striking, contemporary clothing has proved to be a very beautiful pairing.

Their collaboration strengthened last September, when they organized a photoshoot again in New York. They invited a number of extraordinary influencers like @idiosyncraticfashionistas, @artfulcitystyle and @debrarapoport, and collectively their wonderful vision was brought to life. Each look was simply unique! Incredibly happy with the outcome and thankful for everyone involved, it was truly a fabulous day.

And in in December, Jianhui transformed his London office into an enchanted mini garden displaying all the enchanting new colours and designs for Spring and Summer. Styled using Alembika’s vibrant SS22 collections, both brands wanted to encapsulate the beauty and nature associated with Spring and Summer to bring a sense of positivity and hope for the year ahead.

All models are wearing SS22@alembika supplied by @alembika_us, @aptcollections (Alembika UK), @yael_edelist
Models:@ainerosecampbell, @asoftwoman, Rebecca Sanders
Photographer:@joanna__reich75

Shop Alembika at:

Alembika