Shipping & Returns
Delivery & Returns
We are offering U.K. Free Express Shipping on orders over U.S. $ 50 and Worldwide Free Express shipping on orders over U.S.$ 200.
We used DHL and Royal Mail for shipping our orders.
All orders are shipped by DHL or Royal Mail and will need a signature. You will receive a tracking number via email. Please ensure someone is at delivery address to sign for the order.
Customers will be responsible for the local taxes, duties or customs, clearance fees at the shipping destination.
Returns:
How do I return my order if I’ve changed my mind?
- Please email shop@jianhui.london to inform us you will be returning your item. We will provide our shipping address. If you prefer, we can email you a return shipping label with DHL or UPS. The shipping charges we incur will be deducted from your refund amount.
- Please return items back in original boxes and packaging within 14 days, in perfect condition and unused, and with the tag still attached to the piece.
- Please select ‘the item is being Returned’ when preparing the shipping label if you are doing this yourself. If goods are being returned from overseas and it is not marked as a Return we will be liable for a 20% VAT charge for the return; if it is not marked clearly we will need to deduct this from the refund amount.
- We recommend that all goods be returned via a tracked method of delivery. Jianhui London cannot be held responsible for any returns that do not reach us and unfortunately you will remain billed for lost items. Refunds will be processed within a maximum of 14 days after receipt. We will send you a confirmation email once we have refunded but bear in mind it may take a few days to show up on your bank statement. Please note we will only refund the postage and packaging charges if the product you received is damaged, faulty, or does not match your order.
- If the item was paid with PayPal, 5% PayPal charge will be applied for UK customers and 8% PayPal charges will be applied for non UK customers.
- Sale items are non - refundable.
If you think your goods are faulty or were not what you ordered
In the unlikely event that your item is faulty or didn’t match your order, please accept our apologies and contact us asap at shop@jianhui.london. We will offer an exchange or refund and we will also accept the responsibility for the shipping charge but you should agree with us the way of returning the piece in advance.
Please Note
Variations in our designs can be expected due to the hand painting method. We use recycled materials to make our jewellery, for example: recycled wood, leather, textiles, plastic bottles and newspapers. Each piece may have imperfections which can be unique and part of its character.
Please treat all our designs with care. Do not spray perfume directly on to the jewellery.
Jianhui London and Roni Rabl (The distributor of Alembika in the US) first met in 2011 at a fashion show in NYC. It was the start of a long friendship.

Shop The Looks
SS22 Look 1

LOVE Ribbon Necklaces

Aqua Poppy Earrings
The pandemic provided an opportunity to reconnect and both brands have been working more closely than ever. Jianhui’s elegant, innovative jewellery, combined with Alembika’s striking, contemporary clothing has proved to be a very beautiful pairing.

Shop the Looks
SS22 Look 2

Aqua Poppy Earrings
Their collaboration strengthened last September, when they organized a photoshoot again in New York. They invited a number of extraordinary influencers like @idiosyncraticfashionistas, @artfulcitystyle and @debrarapoport, and collectively their wonderful vision was brought to life. Each look was simply unique! Incredibly happy with the outcome and thankful for everyone involved, it was truly a fabulous day.

Shop the Looks
SS22 Look 3

Aqua Poppy Earrings
And in in December, Jianhui transformed his London office into an enchanted mini garden displaying all the enchanting new colours and designs for Spring and Summer. Styled using Alembika’s vibrant SS22 collections, both brands wanted to encapsulate the beauty and nature associated with Spring and Summer to bring a sense of positivity and hope for the year ahead.

Shop the Looks
SS22 Look 4

Shop the Looks
SS22 Look 5

Shop the Looks
SS22 Look 6

Shop the Look
SS22 look 7

Aqua Water Lily Leaf Necklaces - Hand-painted - Long

Hand-crocheted Pashmina Headband

Shop The Looks
SS22 Look 8

Coin Bracelets

Shop The Look
SS22 Look 9
All models are wearing SS22@alembika supplied by @alembika_us, @aptcollections (Alembika UK), @yael_edelist
Models:@ainerosecampbell, @asoftwoman, Rebecca Sanders
Photographer:@joanna__reich75
Shop Alembika at:
